Subscription & Terms
Subscription terms & SEPA authorization
Information about our recurring payments via SEPA Direct Debit
1. What is a Livera subscription?
A Livera subscription is a recurring order where you automatically receive a new package at the delivery frequency you choose. You pay automatically via SEPA Direct Debit — a European payment method where we debit the amount from your bank account.
By subscribing, you give Onlinetrends V.O.F. (operating under the name Livera) a recurring authorization to collect the amounts due from your account.
2. Available subscription options
- Livera Shield — Single subscription: 1 + 1 Free pouch, delivery every 30 days — €39.98 per delivery
- Livera Shield — Double subscription: 2 + 2 Free pouches, delivery every 30 days — €69.98 per delivery
- Livera Shield — 90-day subscription: 1.5 + 1.5 Free pouches, delivery every 90 days — €43.98 per delivery
The price per delivery is always stated on the product page and in the order confirmation you receive by email.
3. First payment & subsequent payments
The first payment is made at the time of order. Subsequent payments will be automatically debited on the day of the next scheduled delivery. You will always receive an email notification of the next delivery and the amount to be debited, at least 3 business days before the debit date.
4. SEPA authorization text
By subscribing, you agree to the following recurring authorization:
Standard SEPA authorization (recurring)
By giving this authorization, you grant Onlinetrends V.O.F. permission to send recurring direct debit instructions to your bank to debit an amount from your account, and you authorize your bank to execute recurring direct debit instructions from Onlinetrends V.O.F. according to Onlinetrends V.O.F.'s instructions. If you disagree with this debit, you can have it reversed. Please contact your bank within 8 weeks of the debit. Ask your bank about the conditions.
The unique authorization reference (mandate ID) will be sent to you by email after placing your order.
5. Canceling or pausing
You can cancel or pause your subscription free of charge at any time, provided this is communicated at least 2 working days before the next collection date.
- Via email: info@livera.cc
- Via customer service: livera.cc/pages/contact
After cancellation, you will receive a confirmation by email and no further amounts will be collected.
6. Price changes
In case of a price change, you will be informed by email at least 30 days in advance. You then have the option to cancel the subscription free of charge before the change takes effect.
7. Company details
| Company name | Onlinetrends V.O.F. |
| Trade name | Livera |
| Contact person | Mr. Vijay Sookha |
| Address | Sichemstraat 10 B, 3061 KS Rotterdam, Netherlands |
| Chamber of Commerce number | 73020923 |
| VAT number | NL859323328B01 |
| info@livera.cc | |
| Mollie Creditor ID | To be added |
8. Applicable law & disputes
These subscription terms are governed by Dutch law. In case of disputes, we will initially try to reach an amicable solution. If this fails, the competent court in Rotterdam has exclusive jurisdiction.
Questions about your subscription?
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Last updated: May 2026